What you need to know...


GEMS Jumeirah Primary School has outsourced the school transport service to School Transport Services LLC (STS).  STS operates the bus fleet, maintaining exceptional safety standards and strictly following the specifications and regulations laid down by the Road Transport Authority (RTA) of Dubai.  All buses are fitted with Video Surveillance System, Global Positioning Systems and scanners for the purposes of student attendance confirmation and safety.

STS is the only ISO certified (ISO 9001:2008 and OHSAS 18001: 2007) school transport provider.  STS is the winner of Dubai Award for Sustainable Transport 2010 and Dubai Quality Appreciation Programme (2011).

STS is managed by experienced professionals who have a long track record of safe transportation of students.  STS works closely with the school administration team to ensure that parents and students receive the best service possible. 

After submitting the Transport Request Form, the STS area specialist will check the route and the pick-up / drop-off point to ensure that they are able to offer the service in your area and that the pick-up / drop-off point is safe. Once this has been confirmed, you will be notified of the timings, bus number, driver’s details and the bus mobile contact number (available on the STS website).

Bus availability

The STS network covers a large area across Dubai, however it is not possible to guarantee all bus routes requested.


The Customer Care Executive of STS works with the school administration and acts as the first contact for parents for transport matters.

Mobile  : +971 55 2207480

E-mail :  [email protected]

Transport Fees

Click here to view the various areas and transport fees

Note:- Subject to availability of seats, students may avail one-way facility on the fees shown above *

A transport fee is charged for ten months in an academic year, divided into three terms. The fee should be paid before the beginning of a term. Full payment for each term should be done, irrespective of the number of working days. If the transport fee is not paid by the 5th of the first month of the term, service will not be available from the next day.

Transport use can be discontinued only at the end of a term. No refund shall be made for the unexpired portion of the term, in case of withdrawal from transport facility. A service charge of AED 100/- will be applicable to those who discontinue transport service for any reason other than discontinuation at the end of the academic year.

For Online Payment, Application Form and Terms & Conditions please visit

Forms to be completed and handed into STS

Student Registration Form

STS Terms and Conditions

Student Bus Behaviour Code

If you have any queries, please contact our STS Customer Care Executive on +971552207480 or  [email protected]

*Please note - whilst we will do everything possible to offer your preferred route, we cannot guarantee this will always be possible.

More To Explore

Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.